As a manufacturer of high-reliability magnetics and electronics assemblies, STC often works in partnership with clients to ensure that our products meet the unique quality requirements for each specific project.
These requirements are in addition to STC’s existing quality and production certifications, and they are created to supplement quality procedures and help maintain error-free use in the field. They also include periodic assessments and audits performed by client project managers during onsite visits.
One recent onsite visit was from Warren Witmer, who works as Supplier Development Project Manager for Honeywell International. Witmer, who is also a Six Sigma Black Belt as well as a Quality Control Engineer, visits STC throughout the year to conduct inspections, process reviews, and carry out other quality-assurance related tasks.
During his visits, Witmer works closely with STC Quality Manager Angie Calkin, who is responsible for implementing and overseeing the various quality programs at STC. According to Calkin, Witmer’s onsite visits add value to STC’s quality programs.
“We generally see Warren several times a year. His visits include supplier-development education, supplier assessments, and occasionally he performs field quality engineer duties such as first-article inspection and self release audits,” Calkin says. “I always enjoy Warren’s visits. They are generally productive and informative.”
When Witmer goes back to Honeywell, Calkin says, the cooperative work continues.
“Warren plays an essential role in our relationship with Honeywell. He is our go-to guy when an issue arises and we don’t know who in the organization to reach out to. If Warren can’t resolve the issue himself, he points us to appropriate person.”
These types of partnerships are not uncommon when it comes to the complex projects, and STC staff members are accustomed to making them work—for both STC as well as for our partners.