Sun Transformer Celebrates 30 Years

Sun Transformer is celebrating their 30th anniversary as a manufacturer of high-reliability electronics and transformers. As an ISO 9001 certified business, Sun Transformer provides product design, development, manufacturing, assembly, testing, and sustainment services.

When asked to comment on why Sun Transformer has been able to grow and succeed for so many years, Production Supervisor Linda Shaw was politely interrupted by Tammie, a member of the Production team.

Tammie was concerned that a very slight nick in the lead-wire insulation for an assembled hardware component should be replaced. Linda looked closely at the lead wire, agreed with Tammie that it should be replaced, and said “Yes, [customer name] would not like this. I’ll replace the wire and take it to the Testing Department when I’m done.”

To an outsider, the nick was barely visible. To both Tammie and Linda, it was enough to keep the transformer from passing mechanical inspection.

Later that day, after replacing the lead-wire and considering the initial question, Linda was able to offer some insightful comments.

“As a part of this company, we have learned to care about our customer’s needs and make sure we complete our orders on a timely basis and with the utmost quality. We also have established good communication with both our customers and employees.”

When asked about Sun Transformer president Brad Cross, Linda continues.

“He has been a very good leader because he works hard to operate a successful company. He listens and works with staff and employees alike to make sure everyone knows they are an important part of the company.”

Perhaps Tammie and Linda’s action earlier that day are the most telling reason for why Sun Transformer remains an industry leader when it comes to high-reliability electronic manufacturing services.